Shipping policy

Print to order shipping

When you order a 3D printed item, it can take up to 1-1,5 weeks until it is printed, this depends on how long the print will take and how busy it is. We will inform you when it is shipped and you can always mail us maaike@theflamingfeather.com or info@flamingfilament to ask about estimated shipping times. 

General shipping information

Additional costs apply when the total package reaches over 2KG total (including packaging) This will be automatically calculated. There will be no extra charges after you paid, only customs may charge extra upon arrival.

The Netherlands and Belgium don't have a weight limit, their shipping price is fixed

Important information about foreign shipping

When sending our owls to other countries besides The Netherlands there is a chance that customs have some extra costs, these are not included in the price and unfortunately, we don't cover those costs. But when you live in European Union countries this is not something to be worried about.

We calculate our shipping costs by weight so the price may increase when adding heavier items.

The products are always sent within 1 week, I will personally contact you when the package is sent. Within the Netherlands and Belgium, it takes up to 3 working days often to arrive. Other countries within the EU can expect 9-14 days. Shipping might be delayed by other factors, that are unfortunately out of my hand, but I always try to start the shipping process as quickly as possible.

Payment methods

  • Credit Card
  • Mollie (iDEAL, Credit Card, Bancontact/Mister Cash)
  • PayPal (including credit card, debit card, and bank transfer)

Local Pickup

To make sure you can actually pick up your package, please mail it in advance to maaike@theflamingfeather.com. We both work a lot outside of this shop, so we are not always home. This means it can take a few days before you can pick it up. 

 Germany - Verpackungsgesetz (LUCID Packaging Register)

On January 1, 2019, Germany’s Packaging Act (VerpackG) came into effect, imposing requirements on online retailers (including Etsy shops) selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

The Flaming Feather is registered with LUCID, which is the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Central Agency Packaging Register – ZSVR).

Producers/distributors pay a license fee to the dual system for the collection, sorting and recycling of the packaging they introduced to the market. My Dual System partner is Activate by Reclay